Refund policy

do you offer returns?

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Kylie Cosmetics by Kylie Jenner reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our Contact Us.

do you offer exchanges?

Unfortunately, we are unable to process exchanges at this time.